Contact Us
Questions about sizing, an existing order, or wholesale — here is how to reach us.
Last updated: 2026-09-28
Some details on this page are still being finalised and are marked accordingly. Please contact us if you need a definitive answer before ordering.
Customer service email
Email is the best channel for order questions, returns and anything that needs a written record. We aim to reply within one business day. The address is in the footer of every page.
Chat before you order
If you are unsure about a size or want to check stock, message us on WhatsApp or Telegram from any product page. We will confirm the details and, if you want to go ahead, send a payment link.
Wholesale and agency
For bulk purchase, private label or regional distribution, use the wholesale enquiry form — it routes to the commercial team rather than customer service, which gets you a quote faster.
Response times
TODO: 待业务方确认客服工作时段与时区后补写（例如「Mon–Fri, 9am–6pm ET」）。